Überblick: The article is a reflection on the work as a mediator. The writer makes connections between what she does in mediation and her acquired understanding of neuroscience. She sees no area of understanding as more relevant and important for mediator competency than a basic awareness of how the human brain functions, perceives events, processes emotional reactions and cognitive responses, and formulates decisions. This neuroscientific understanding can change the heart of mediation work in managing conflict and problem solving.
